Monica “Tisha” Ouzts Posthumously Awarded the ACMA 2022 Case Management Hero Award
“She was the kind of case manager who left nothing unturned. As a manager, knowing Tisha was assigned to a patient gave me assurance that the patient and family would have every need met, no matter the cost. She was never afraid to go where she was needed and willingly said yes to anything asked of her. Tisha’s fierce compassion and empathetic heart burned bright, and it’s a light we will never be able to replace.”